How can we help?

1. iPhone: open Settings, tap your name, then Subscriptions. Choose Pisces Aquatic and tap Cancel Subscription.
2. Android: open the Google Play Store, tap your profile picture, then Payments & subscriptions, then Subscriptions. Choose Pisces Aquatic and tap Cancel.

You keep access until the end of the period you've already paid for. You can also see your status from Manage Profile in the app.

New accounts get 7 days of full access to every feature. After the trial, a monthly or annual subscription keeps your access going.

Check your spam or junk folder first. The email comes from our Gmail address, [email protected]. The app checks your verification automatically every few seconds, so once you tap the link you'll move on. Still stuck? Email us and we'll help.

Go to Manage Profile, then Delete Account. This permanently deletes your account, your tank profiles, your reports and your profile photo. If you'd rather we do it for you, email us from the address on your account.

No. Tank Doctor is a built-in, rule-based engine that runs inside the app. Your tank data and symptoms are never sent to a third-party AI service.

No. Pisces is a care and guidance tool. It helps you standardize your routine and narrow down problems, but serious or fast-moving illness needs an aquatic veterinarian. The app tells you when a situation calls for one.

Yes. Pisces covers freshwater and saltwater tanks, including fish, invertebrates, corals, macroalgae and plants.

On iPhone, use our TestFlight link: testflight.apple.com/join/w5QnDYFp. On Android, email us the Gmail address your phone's Play Store uses and we'll send you the testing link.